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Technical Services

Quick response, worry-free after-sales service

Current location: Home > Service&Support > TechnicalServices

  • Repair of single parts (not repair kits)

  • Original parts

  • Remote technical support

  • Short-term/long-term on-site support

  • Fast response

  • Customized services such as upgrades/modifications

  • Regular maintenance recommendations and spare parts inventory

  • Accuracy Calibration/Verification Services

After-sales maintenance service process


Delivery guarantee


The rapid development of industrial technology automation and intelligence has brought new service demands, and timeliness and cost efficiency have become the key to improvement. To this end, we provide better services: technical support, maintenance, and spare parts.

Technical Support

An independent localized team provides professional technical support, on-site services, and high-quality training courses.

A team that covers the design, manufacturing, installation, commissioning, and after-sales service of tools and automation systems, with independent software and hardware development, design, manufacturing integration, secondary development capabilities, and rich engineering experience. Covering the entire process from selection, design, manufacturing, installation, commissioning, and after-sales service;

The basic training course explains all our products, and the professional training covers every detail of installation, programming, parameter setting, calibration, and system integration;

Cooperate with customers to optimize production;

According to the latest trends in industrial manufacturing and automation systems, guided by customer production needs, we improve production rhythm, save labor costs, combine ergonomics, and provide tools and automation system overall solutions with our own accumulated and innovative technologies over the years.


Maintenance

Our commitment to customers comes from longer warranty and comprehensive after-sales service to minimize production line failures and downtime. Provide the best quality service with faster response time and shorter maintenance cycle.

Customized preventive tool and equipment maintenance plan;

Provide preventive tool calibration and calibration;

Use the latest test equipment and original parts for inspection and repair;

Use the "After-sales Service System" platform for real-time tracking;

Provide on-site service by professionally trained and qualified personnel;

Upgrade or modify to meet the latest needs.

Spare parts

We can provide spare parts plans to ensure normal production when you need them.

We can provide spare parts plans to ensure normal production when you need them;

You can choose to use single parts (not repair kits) to repair and replace faulty parts, while ensuring the quality of repair, maximizing the cost of repair and use;

Provide a list of wearing parts for factories and equipment to extend the overall service life of factories and equipment;

In addition to the spare parts you order, we will conduct secondary spare parts based on data analysis so that we can replace and repair tools for you more quickly.

 
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